Refund policy
We hope you love your ANÈM purchase. If you’re not completely satisfied, we’re here to help.
Returns
Items may be returned within 14 days of delivery for a refund or store credit.
To be eligible for a return:
• Items must be unworn, unwashed, and unused.
• All original tags must be attached.
• Items must be returned in their original condition.
Non-Returnable Items
The following items cannot be returned:
• Sale items
• Gift cards
• Items marked as Final Sale
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
Refunds
Once your return is received and inspected, your refund will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear on your statement.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
support@anemapparel.com
with your order number and photos of the item.
Exchanges
We currently offer exchanges based on product availability. If your requested size or item is unavailable, store credit will be issued.